Our Services
HorizonAssist operates as a life assistance and administration service (HorizonAssist is a multi-service company dedicated to providing high-quality caregiver or companion services, personnel staffing, medical billing solutions, and practice start-up consulting. Based in Pretoria, South Africa, our company aims to bridge the gap in healthcare support services by offering reliable, professional, and compassionate solutions.
*Life Asssitance
*Medical practice concierge service/Practice solution
*Medical Billing
Life Assistance
Post-operative care at home: Temporary support to help you recover safely and comfortably.
Tailor-made life assistance at home: Semi- or permanent assistance in making your daily struggles easier.
Medication management: Assistance with taking medication correctly and collecting prescriptions.
Medical aid administrative support: Help with medical aid paperwork, claims, and queries.
Transport assistance: Safe transport to healthcare appointments, hairdressers, and the supermarket.
Nutrition support: Ensuring proper meals and fluid intake when independent care is not possible.
HorizonAssist – Medical Practice Concierge Services
With over 20 years of experience as a practice manager, HorizonAssist brings extensive knowledge of how a medical practice should operate—360 degrees, A to Z. Our goal is simple: to let you focus on what you trained for—patient care—while we handle the administration, systems, and operational details.
Telephone systems – Installation, management, and optimization for seamless patient communication
Set-up of medical programs – Tailored software solutions to streamline practice operations
Medical Practice concierge services – Comprehensive support for every aspect of practice management
BHF and IPA registrations – Ensuring compliance and smooth onboarding
Contract negotiations With medical aid networks –Improving financial sustainability and long-term growth
Staffing solutions – Temporary or permanent, from front desk support to full-practice operational expertise
Remote assistance – Chronic and PMB registrations, claim queries, and other administrative needs
You heal. We handle.
Medical Biling
At HorizonAssist, we know that billing is the lifeline of your practice—the bridge between excellent care and sustainable operations. After consulting with your patients, it’s essential that billing is done promptly and professionally to ensure smooth cash flow and timely medical aid payments.
We believe billing should be more than a transaction—it should be a transparent, respectful process that benefits both the patient and the healthcare professional.
What We Offer
• Tailor-made billing solutions that suit your practice’s rhythm and needs
• Debtors and creditors management with clarity and care
• Claims processing and follow-up to reduce delays and errors
Clients:
1. General practitioners
2. Dentists
3. Audiology
4. Physiotherapy
